Businesses are always looking for ways to make it easier for customers to shop. WhatsApp Business has a feature called Catalog, which does just that.
WhatsApp business catalog lets businesses show their products, and customers can order directly through it, making the whole process super simple.
In this blog, we’ll show you how to use this feature. It’s like a digital shop window that connects businesses and customers more directly, making buying things a breeze.
Let’s dive in and discover how to create a catalog in WhatsApp and make your business better in the online age. It’s time to say goodbye to the old way of doing things and say hello to the convenience of WhatsApp Business catalogs!
Through the product catalog feature, WhatsApp enables businesses to present their products within the app, simplifying the ordering process for customers and facilitating immediate sales for business owners. It’s worth noting that you have the capacity to include up to 500 products in your catalog.
Within the product catalog, you can provide the following details:
Upon clicking your WhatsApp business profile, a window will pop up, providing customers with comprehensive details about your business. This includes a brief business description, opening hours, and address, among other information. Directly below this section, your product catalog will be prominently displayed.
When customers decide to explore your catalog by clicking on it, another window will open, revealing a list of all your products. Each product will be accompanied by an image, product name, a concise description, and its price. This setup enables customers to browse through your products, share them, and even pose questions via WhatsApp.
Manage the visibility of products or services
You can also manage the visibility of products or services or your customers with the following steps:
*Note: Even when hidden, items will still appear in your catalog manager with an indicator over the item image. On the product detail page, a note will indicate that you have hidden the item.
To incorporate a product or service into your catalog, follow these steps:
*Please be aware that every image you upload to the catalog will undergo a review to ensure compliance with the WhatsApp Commerce Policy. If your product or service is approved, it will be automatically added to the catalog. In the event of rejection, you’ll see a red exclamation icon next to the image.
To remove a product or service from your catalog, follow these steps:
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